zv77 Full Terms and Conditions

2.1 Registration Process

To create an account on zv77, the member must provide accurate and complete information. Providing incorrect information may result in the account being suspended or terminated. Only one account per person is permitted.

2.2 Account Verification (KYC)

To ensure security, zv77 may request identity verification at any time. The following information may be required:

• Copy of national identity card or passport
• Proof of current address (utility bill or bank statement)
• Proof of payment method used (bKash, Nagad, etc.)

2.3 Account Security

The member is fully responsible for keeping their account password and login details confidential. Any unauthorized use of the account must be reported to the support team immediately. Transferring the account or allowing others to use it is strictly prohibited.

• Any person under the age of 21.
• Residents of areas where online betting is legally prohibited.
• Persons whose accounts have previously been permanently terminated by zv77.
• zv77 employees, partners, or their immediate family members.
• Persons enrolled in a self-exclusion program.

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to ৳5,000. A minimum deposit of ৳300 is required to qualify for this bonus. A 25x wagering requirement applies to the bonus — meaning you must wager a total of 25 times the bonus amount before it can be withdrawn.

5.2 General Bonus Terms

• Each promotional offer has its own validity period and conditions.
• Bonuses are for betting purposes on zv77 only and cannot be withdrawn directly.
• Winnings from bonuses may only be withdrawn after the wagering requirement has been met.
• Claiming the benefit of a promotion across multiple accounts is strictly prohibited.
• If evidence of bonus abuse is found, the account may be terminated.

5.3 VIP Program

Regularly active members can advance through three VIP tiers — Bronze (weekly cashback up to 0.5%), Silver (up to 1.0%), and Gold (up to 1.5%). Criteria for advancing to a higher tier are determined based on regular activity and engagement. VIP benefits may change at zv77's discretion.

6.1 Betting Rules

• A bet once confirmed cannot be cancelled or changed.
• Claims for winnings on incorrect bets placed due to technical errors will not be accepted.
• Maximum bet limits are set per game or event on the platform.
• Bets placed on odds displayed incorrectly due to a system error will be considered void.

6.2 Sports Betting (Cricket and Others)

Specific rules apply for betting on BPL, IPL, T20 World Cup, ICC events, and other cricket tournaments. If a match is cancelled or abandoned, the related bets will be voided and the original stake returned. Bets identified as connected to match manipulation or spot-fixing will be cancelled immediately.

6.3 Live Casino and Slot Games

zv77 offers live casino games (powered by Ezugi and Evolution Gaming) and slot games (from multiple providers including Pragmatic Play, PG Soft, JILI, and Spribe). Each game's own paytable and rules are displayed on the game screen. Server logs are final — in the event of any dispute, the result recorded on the server is the definitive reference.

• Multiple accounts: Creating more than one account in the same person's name.
• Bonus abuse: Placing bets in a deliberate and systematic manner for the purpose of meeting bonus conditions that falls outside normal gaming behaviour.
• Hacking or software manipulation: Any attempt to influence the platform's systems or game outcomes.
• Money laundering: Using the platform to legitimize funds obtained illegally.
• Use of third-party accounts: Using another person's payment method or account.
• False identity: Creating or operating an account using a fake identity.
• Collaborative betting: Coordinating bets across multiple accounts to gain an advantage.

8.1 Suspension by zv77

zv77 may suspend or terminate any account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Evidence of fraud or suspicious activity.
• Failure or refusal to complete identity verification.
• Long-term inactive account (no transactions for 12 consecutive months).

8.2 Account Closure by Member

Any member may request to close their account at any time. To do so, contact the support team via 24/7 live chat or email. Please ensure all pending withdrawals are completed before requesting account closure.

9.1 Service Availability

zv77 strives to provide uninterrupted service at all times. However, service may be temporarily disrupted for the following reasons, for which zv77 is not liable:

• Routine maintenance and updates.
• Issues with internet service providers.
• Natural disasters or other unforeseen circumstances.
• Third-party software or payment gateway issues.

9.2 Limited Liability

zv77 is not liable for any indirect, incidental, or consequential damages arising outside of direct activities. The platform's total liability shall in no case exceed the member's account balance at the time of the relevant incident.

zv77 is committed to protecting members' personal information. We follow SSL encryption and the highest security standards. Members' data is never sold to third parties. However, information may be provided to authorities in cases of legal requirements or fraud investigations.

For more details, please read our Privacy Policy.

11.1 Our Commitment

zv77 places the highest importance on responsible gaming. We believe betting should be for entertainment purposes only. If any member feels they are losing control over their betting, please contact our support team.

11.2 Self-Exclusion & Limit Setting

• Members can set their own daily, weekly, or monthly deposit limits.
• You can take a break from your account for a specified period.
• Contact the support team for permanent self-exclusion.

For more details, visit our Responsible Gaming page.

12.1 Changes to Terms

zv77 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via email or through a notice on the platform. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

12.2 Dispute Resolution

In case of any dispute or complaint, please first contact the support team via 24/7 live chat or email. We are committed to resolving all complaints fairly and promptly. Server logs and game records will be considered final evidence in any dispute.

12.3 Entire Agreement

These terms and conditions, the Privacy Policy, and the Responsible Gaming guidelines together form the entire agreement between zv77 and the member. Any prior oral or written understanding is superseded by this document.